At Luna Looks Zone (“we”, “us”, or “our”), we value your trust when shopping our collection of animal print dresses, chiffon blouses, and premium cotton trousers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lunalookszone.com (the “Site”).

1. Information We Collect

To provide our effortless shopping experience, we collect:

  • Personal Information: Name, email address, shipping/billing address, payment details when you purchase our Bardot tops or bridesmaid dresses
  • Transaction Data: Purchase history of our bootcut trousers or casual dresses
  • Technical Data: IP address, browser type, device information
  • Usage Data: How you interact with our site (pages viewed, items clicked)
  • Marketing Preferences: Whether you wish to receive updates about our new chiffon blouses or seasonal collections

2. How We Use Your Information

We use your data to:

  • Process orders for our cool cotton shorts or checked shirts
  • Provide customer support regarding your cargo trousers or blouses & shirts
  • Improve our website and product offerings (like our popular cycling shorts collection)
  • Send promotional emails about new animal print dresses or special offers (only with consent)
  • Prevent fraud when purchasing premium cotton trousers
  • Comply with legal obligations

3. Data Sharing & Disclosure

We may share information with:

  • Payment Processors: To complete transactions for our cold shoulder tops
  • Shipping Providers: To deliver your cropped trousers worldwide
  • Service Providers: For website hosting, analytics, and marketing
  • Legal Authorities: When required by law

We never sell your personal data to third parties.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with data protection laws.

5. Data Security

We implement robust security measures to protect your information:

  • SSL encryption for all transactions (like when purchasing our elegant Bardot dresses)
  • Regular security audits of our systems
  • Limited employee access to personal data
  • PCI-DSS compliance for payment processing

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information (like your shipping address for basic tees)
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like most fashion e-commerce sites, we use cookies to:

  • Remember your preferences (like your size for casual dresses)
  • Analyze site traffic to improve our collection of blouses & shirts
  • Show relevant ads for our bridesmaid dresses on other platforms

You can manage cookie preferences in your browser settings.

8. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy periodically. Significant changes will be notified via email or site notice.

10. Contact Us

For privacy-related inquiries:

Luna Looks Zone
29 Ebenezer St, Bradford, GB BD5G 6TM
Email: [email protected]

Thank you for trusting us with your personal information as you shop our collection of effortlessly elegant fashion.